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Olive Garden cooking school in Tuscany? PDF Print E-mail
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Tuscany
Written by Michael   
Saturday, 26 May 2007

Olive Garden is one of those places that really sets my blood to boil. Every time I hear the word 'Hospitaliano' I begin to cringe and twitch. When I hear them say 'When you're here, you're family', I can't help but visualize the corporate offices of a chain with nearly 700 cookie-cutter restaurants. I'd just love to show up there one day waving my hands saying 'Ciao!!! It's cousin Michael'. I wonder what kind of Hospitaliano I will receive when I help myself (as family would) in their executive lunchroom at the corporate HQ. Better yet, after you leave an Olive Garden, how many people that work there know your name, let alone consider you family? Do we actually buy into this stuff?

OK, marketing marketing marketing. But now their commercials focus on their 'Culinary Institute' in Tuscany? They imply that their chefs all go there to learn how to make true Italian food with the freshest of ingredients. They learn from a local grandmother, then come back to their local Olive Garden and you get the benefit of their newfound talents. Yeah, Right! This is just over the top. Is Olive Garden actually trying to imply now that they serve authentic Italian food? Do they really want us to believe that it is the real thing? Fresh? We are talking about a Boil-a-meal-in-a-bag-then-serve chain here, people. Their recipes are at best 'Italian Inspired', but by no means Italian. It would be like having someone serve you a sausage and call it a hot dog.

Their latest commercial talked about how their chefs came back from Italy with their new recipe, 'Chicken Crostina' . Ummm... sorry folks, no such thing, and I can most certainly guarantee that the grandmother shown teaching the chefs in the commercial wouldn't put an Olive Garden Chicken Crostina in her mouth to save her life, let alone teach anyone to make it.

So what is this 'Cooking Institute' all about? I did a little research, and I put some two and two together. It appears that someone in corporate found an independent cooking school in Tuscany and made a deal with them. Olive Garden ranks all of their chefs and managers (as any corporation would), and the top 100 win a one-week trip to Italy the following year. It appears that they send 10 of their people at a time. It sounds like a great performance perk, and they are certainly getting a ton of marketing mileage out of it. However, I can pretty much guarantee that they come home and look at the food they make at their local Olive Garden and simply shake their heads, having finally experienced the real thing. In any case, they then go back to their 'line chef' system and feed you the same junk they always have. Sigh.

Last Updated ( Tuesday, 11 September 2007 )
 
How to avoid getting ripped off as a tourist in Italy PDF Print E-mail
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Tuscany
Written by Michael   
Monday, 02 October 2006

When you are traveling, sometimes you can just feel it. You go to pay for something, and you just know that if you were a local, you would have paid a much lower price. You are an ‘unsuspecting tourist’, and they will take you for what you’ve got. Here is a link to a New York Times article on this subject so that you really get the point.

So how can you avoid this? Here are some steps you can take:

It generally only happens in the tourist traps

It is really interesting to see the difference between a place that is full of tourists, and one that has limited tourism. Where you find streets full of tourists, the locals tend to bite the hand that feeds them. In places where tourism hasn’t quite caught on yet, the locals welcome the tourists as guests. I’ve seen tourists in Rome or Tuscany get ’special’ menus with inflated prices, and I have seen tourists in Soriano nel Cimino get special menus with lower prices than the locals get!

Food: It is all about the menu

You may walk into a restaurant and be handed a menu in English. What a convenience, you may think. But consider that if the place has an english-only menu, they also have a menu for Italians. There is a chance that the prices are different. Also, if the place does not have prices on the menus, beware, as they can give you any price they want.

I remember once I was in Pompeii with some other Americans that didn’t speak Italian. We went to a restaurant, and as they heard us speaking English, they handed us English menus. I glanced at it, and considering that I was accustomed to ordering in Italian, I asked (in Italian) for the Italian menu. The waiter was caught off guard, excused himself and gave me the Italian menu. It took about 30 seconds before I noticed the prices were much lower on my Italian menu than they were on the English menu.

Must you really eat 100 feet from the Spanish Steps?

Perhaps it is the steep rent they have to pay, or perhaps it is due to the steady flow of tourists that think the Euro is play money, but the closer you are to a major tourist attraction, the more you are going to pay for just about anything.

I use the Spanish Steps in the title because long ago Paola and I were hungry, and we happened to be there. We went to the first place we could find, and had a cinnamon toast and a cup of tea. In today’s value, we paid the equivalent of about $40.00 for 2 cups of tea and a slice of toast.

Stand up!

When you go to a caffe and want to order your espresso, you may have the option of being served at a table, or standing up at the bar. There is often a huge surcharge for sitting at the tables. Again, the closer you are to Tourist Central, the worse this will be.

Shopping

If you have to ask how much something costs, and you are in a touristy area, you a re probably about to be ripped off.

Paola and I were walking in Rome once, and we spotted an Espresso machine that was so ugly, so cheap looking, that as a joke, I walked into the store and pretended to be an American that was interested in it. You have to understand that this thing was horrid, and couldn’t have been worth more than $25. It was the Yugo of Espresso machines. At the time, $150 was extremely expensive for a home Espresso machine. When I asked how much it was, I was quoted $250 , which was, at the time, like saying $1,000 now.

Keep it short

In a loud and crowded environment, if you stick to very few, easy to pronounce words, and you are not dressed with a straw hat and camera hanging on your neck (and that 6 carat diamond on your finger), you might not be recognized as a tourist right away. For example, if you don’t stick out visually, and you walk up to a bar and quickly say in a low voice ‘un caffe’ , instead of the Learn Italian in 7 days version that would be something like ‘Vorrei un caffe’ per favore‘, you probably won’t be noticed until you start fumbling though the Euro change to figure out which coin is which. But by that time, you have your price, and probably were not ripped off.

Off the beaten path

I said this at the beginning, and will say it again. When you get away from the major tourist spots, and find yourself on the road less traveled, these problems just don’t happen. The people are not bombarded by thousands of tourists a day, so you are more of a welcome guest than a quick buck. Italians are extremely hospitable people.

Last Updated ( Saturday, 26 May 2007 )
 

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